FAQ
Got any questions? Please find below an overview of the most asked questions. If you still have any other additional questions, please contact our team. Our reception is opened daily between 09:00 and 06:00.
During your stay
Are there any age restrictions in the hotel?
You need to be at least 23 years old to stay at Ocean House Scheveningen, unless you are accompanied by your parents or grand parents.
Do I need to pay a deposit?
We ask a security deposit of 200 EUR for the total stay for all stays at the Ocean House Scheveningen. After check out, the deposit will be automatically released. It depends per bank when the reservation is deleted from your credit card.
If you don't have a credit card, you can make the payment on arrival which will be refunded back after your stay with us.
Can I park my car at Ocean House Scheveningen?
Parking should be confirmed in advance, without a reservation parking is subject to availability.
Please note that this is subjected to availability and only available when booked up front your reservation. The costs are 25 EUR a night and is available until 11:00 on the day of departure. Please navigate to Nieuwe Laantjes 44, which is the rear part of Ocean House. From here, one of our hosts will show you where you can park your car.
Do we offer breakfast?
Ocean House Scheveningen does not offer breakfast. Your apartment or studio is equipped with a fully kitchen with refrigerator, combi microwave & oven and hob (except the Superior Suite). The kitchen comes with a wide range of pans, glasses, pottery and cutlery. Please note that seasonings (f.e. salt and pepper) are not included in your accommodation.
Do you have a laundry service?
No, we don't have a laundry service. In the Keizerstraat you'll find a laundry and a dry cleaning service close to the hotel.
Can I smoke in the hotel?
No, all of our rooms are smoke free. All of our rooms are equipped with smoke detectors. There is a fine in place if you do smoke in your apartment or studio.
Are there units with a balcony or terrace?
None of our units are equipped with a balcony or terrace.
Are dogs allowed?
Yes, dogs are allowed to stay at Ocean House (max one per room)!. Please send us an email to ask for the possibilities for your reservation. The costs are 25 EUR a night.
Is there an elevator?
Most of our studio's and apartments are reachable by elevator. Only the large apartment on the first floor isn't reachable by elevator.
Can I rent a bike at the hotel?
You can rent your (non-electric) bike, tough subjected to availability on the day of rental. The costs are 16 EUR per day and need to be reserved one (1) day in advance. Ask the reception for the possibilities.